Frequently Asked Questions
Q
What is your business type?
A
We are a specialized manufacturer established in 1994, dedicated to producing high-quality equipment under professional industry standards.
Q
What quality certificates do you hold?
A
We hold comprehensive certifications including CE certificate, ISO 13485:2003, ISO 9001:2008, and GMP standards.
Q
Is it possible to customize items different from your design?
A
Yes, customized items are always welcome. Please note that customized orders may require a longer delivery timeframe. We do our best to support our customers' specific requirements.
Q
Do you support OEM orders?
A
Yes, OEM services are always available to meet your specific branding and production demands.
Q
What are your shipping and delivery methods?
A
Shipment is arranged based on customer requirements, utilizing door-to-door courier services such as FEDEX, DHL, UPS, and TNT. Shipping by sea or air freight is also fully available.
Q
How can we visit your factory facility?
A
Our production facility is located close to the local airport, making visits highly convenient. Online virtual visits are also available to facilitate remote factory tours.